Report A Fault

Report A Fault

We strive to provide the best quality and service, and we are sorry to hear that you are experiencing an issue. We aim to resolve the issue and get back to you as soon as possible.

Please fill in the form below

If you are currently having problems with a heater, please fill in the below form to request a call back from our highly experienced technical team.

Full Name



Phone Number


Select Your Product

Select Storage Heater

Select Electric Radiator

Select Electric Boiler

Select Towel Rail

Select Panel Heater

Select Other Product

Installation Date

Warranty Registered

24 Digit Serial Number

Fault Details:

Product Fault

Brief desciption of issue

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